Directory › Phone & messaging
Does RingCentral work with ChatGPT or Claude?
Yes. RingCentral has official connections for both Claude and ChatGPT.
Claude: OfficialChatGPT: Official
Checked 2026-10-19 · verified
Claude
Tools the connector exposes:
about_ringcentral_mcp_toolsfind_personmanage_adaptive_cardmanage_chat_itemmanage_incoming_webhookmanage_postmanage_teamread_team_chatsend_postChatGPT
✅ What the AI can do
- Connect Claude to RingCentral Team Chat to streamline your daily workplace communication, team management, and workspace organization without switching tabs. This integration is currently in Beta as we actively refine features and gather user feedback.
- RingCentral Phone helps you manage your personal RingCentral communications directly from ChatGPT. Catch up on missed calls, search SMS conversations, review voicemail and message details, check call recordings or AI notes, look up contacts, and see user presence without jumping between tools. It is designed for individual users who want a faster way to stay on top of day-to-day communications. Ask natural questions like “Who called me yesterday?”, “Find my texts with Alex,” or “Do I have any unread voicemails?” and RingCentral Phone can retrieve the relevant information from your RingCentral account. When you are ready to follow up, it can also help send SMS messages through RingCentral. RingCentral Phone is focused on personal communication workflows, not account administration, provisioning, or team-wide system management. This beta is an early step toward bringing RingCentral communications into the AI tools people use every day, and the experience will continue to improve with feedback.
- Review customer calls: "Review yesterday's customer calls and available AI notes. Summarize the main topics and stated follow-ups, and flag calls without enough detail."
- Prioritize voicemail replies: "Review my unread voicemails and recommend which to respond to first. Summarize each request and include caller details where available."
- Prepare a communication digest: "Summarize my calls, voicemails, and SMS from the last business day. Highlight unresolved requests and include references to the relevant records."
⛔ What it can't do / limits
Not documented in the sources we checked (unverified).
Plans & requirements
Not documented in the sources we checked (unverified).
Safety grade
Coming soon: how RingCentral handles your data when an AI connects.
Details
Sources we checked
| Type | URL | HTTP | Page updated | Fetched |
|---|---|---|---|---|
| claude directory | https://claude.com/marketplace/connectors/ringcentral-chat | 200 | — | 2026-10-19 |
| chatgpt directory | https://openai.com/business/plugins/ringcentral-phone/ | 200 | — | 2026-10-19 |
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